Paul Lukach, Executive Director of the Crime Victim Center of Erie County, is the first to admit it: he and his employees don’t pride themselves on being technology savvy. That’s why the company needed a trusted IT provider to help it reinvent its operations and ensure that computers and systems work seamlessly, allowing thus 44-year-old non-profit to concentrate on serving people and protecting the community in times of crisis.
With so much at stake, they turned to Tel-Ad Solutions to handle their IT needs. Tel-Ad not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was Tel-Ad who came to the rescue. As Christopher Bell from MCMS says:
“We don’t pride ourselves on being technologically savvy, our job is to serve people in times of crisis.”
It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.
Via: cmitsolutions.com
